| Shipping and Returns |
 |
| Does warm/hot weather affect shipping? |
| |
We only offer shipping options that require 3 days or less in transit. Our products can ship safely within this amount of time. However, when shipping temperatures exceed 80°F, immediate consumption or refrigeration upon receipt are imperative to mitigate the chance of spoilage. Also take measures to ensure the carrier does not leave your package sitting in direct sun.
|
| Holiday Ordering Deadlines |
| |
Order by the date shown for each zone and shipping method (zone color map below). Orders typically ship the next business day. Orders placed before 7am (EST), typically ship same day. Packages that risk transit over a weekend (or extended time in warm temperatures) will ship the first business day of the following week.
† Includes Saturday delivery. * Carrier guaranteed shipping time.
Please use your own best judgment as shipping times vary and these suggestions are typical, but are not guarantees.
Determining your delivery date: the day we ship is Day 0 (not the day you order); an Overnight package is delivered on Day 1. So, a 2-day order placed Monday would be delivered on Thursday (shipped Tuesday + 2 days). Count only days the carrier delivers. (Only USPS and FedEx Home deliver on Saturday. FedEx Ground, 3-day, and 2-day deliver only on weekdays.)
|
| How much is my shipping? |
| |
Rates are assessed for each package based on courier, delivery speed, weight, and distance. We offer low, flat-rate shipping and expedited options. All shipping rates are available to see prior to submitting any payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices with their prices. We offer only those shipping methods that will deliver the package to your location within 3 days for optimum freshness. |
| What is your Shipping Policy? |
| |
For the sake of freshness we offer only those shipping methods that take 3 days or less in transit. Orders ship the next business day unless the package would be in transit
over a weekend, then it will ship the first business day of the following week. If you order by 7am (ET), we can typically process your order for shipping that same day. To estimate your delivery day, count the day a package ships as Day 0, but skip holidays and weekends unless your shipping method delivers on those days. (An Overnight package would be delivered in 1 day). |
| What is your return policy? |
| |
Please see our Quality Guarantee. |
| When will my order ship? |
| |
Generally speaking, orders ship on the next business day that does not require weekend transit of your package based on your location and shipping method selection. Please see each individual item page for more information on the availability of that item.
If you have registered a valid email address with us, in addition to the order confirmation message you get after we receive your order, you will receive a shipment confirmation with package tracking information when we process your order for shipping. You may also track the status of your order through our site. |
Return to Help Index
