| Shipping and Returns |
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| 2010 Holiday Ordering Deadlines |
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You must place your order by the time/date shown below for it to be processed and shipped in time for the respective holiday.
We do not guarantee delivery time frames other than the ones specified with a  below. All other delivery projections provided are estimates only. Projections are based on the carrier's guidelines and our prior experience. Use your own best judgment.
We work extra hard nearest the deadlines to ensure that your traditions are fullfilled. Even then, there's only so much we can do - after a point, we're at the mercy of the carriers.
Please make note of our storage guidelines.
 = Guaranteed Delivery
Order Submission Deadlines By Zone (Easter):
SUN
| MON | TUE | WED | THU | FRI
| SAT
| 28
| Expired (11:00AM EST) 29
 USPS Priority Mail
FedEx Saver
 FedEx 2Day
Estimated Delivery: Fri., March 2
| Expired (11:30AM EST) 30
  USPS Priority Mail
FedEx Ground/Home
Estimated Delivery: Fri., March 2 | Expired (11:30AM EST) 31
 USPS Priority Mail
FedEx Ground/Home
Estimated Delivery: Fri., March 2
| (11:30AM EST) 1
 USPS Priority Mail
FedEx Ground/Home
Estimated Delivery: Fri, March 2 | | 3
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| Does warm/hot weather affect shipping? |
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We only offer shipping options that require 3 days or less in transit. Our products can ship safely within this amount of time. However, when shipping temperatures exceed 80°F, immediate consumption or refrigeration upon receipt are imperative to mitigate the chances of spoilage. Also make sure that the carrier does not leave your package sitting outside in direct sun.
Shipments requested to be sent over the weekend will not be covered under our Satisfaction Guarantee with regard to spoilage. |
| How much is my shipping? |
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Shipping costs vary by order weight, shipping distance, shipping speed, and carrier. Shipping rates are automatically calculated for you to see prior to submitting any payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We do not mark up shipping costs for profit. We merely pass along the carrier rates that we are assessed for each shipment. |
| What is your Shipping Policy? |
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For the sake of freshness, orders containing Bubba Rolls™ typically ship only Monday-Wednesday to eliminate weekend layovers. Furthermore, we offer only shipping methods that take 3 days or less in transit. We will ship on Thursday or Friday to addresses or via methods that will not require a weekend layover in transit. (If you want your order shipped over the weekend and are willing to take that risk, make a note in the order comments during checkout. However, any such shipments will not be covered under our Satisfaction Guarantee with regard to spoilage.) We apologize for any inconvenience this may cause our distant customers.
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| What is your return policy? |
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Please see our Satisfaction Guarantee. |
| When will my order ship? |
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Please see each individual item page for more information on the availability of each item. Generally speaking, we ship by the next business day after receiving your order. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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